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FAQ

Are you a factory or a trading company?

We are a professional industrial all-in-one PC manufacturer with years of experience, integrating R&D, production, assembly, and sales. ODM/OEM services are also available.

Our devices support Windows, Linux, and Android systems, and we can customize the OS according to your requirements.

Most models are rated IP65 for water and dust resistance, ensuring stable performance in harsh industrial environments.

Yes, we support customization of I/O ports, screen sizes, casing materials, and logo printing.

For standard models, MOQ is 1 unit; for customized models, typically 50–100 units depending on configuration.

Sample development usually takes 2–4 weeks, and mass production around 4–6 weeks.

What certifications do your products have?

Our products are CE, FCC, and RoHS certified, with third-party inspection reports available.

We offer 12–24 months warranty and lifetime technical support, with optional extended warranty service.

Standard models ship within 3–7 days; customized models take around 4–6 weeks depending on the configuration.

Yes, we ship worldwide via DHL, FedEx, UPS, and other logistics partners.

Absolutely. We welcome global distributors and offer technical training, marketing materials, and regional protection policies.

Yes, we provide 24/7 technical support, including remote debugging and troubleshooting assistance.

Any Questions

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Email: sales@ieeker.com
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